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Guangxi Emperor Orange Fruit

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Notice:

1. Claim for bad fruits: for any bad fruits caused by re-transportation or delay, please take photos within 2 hours after receiving the goods* (express bill and total number of bad fruits) and send it to the customer service.

2. Wrong address: any consequence resulting from rejection or long-time no acknowledgement of receipt should be borne by the customer.

3. Claim for lost parcel: reimbursable if it is caused by the express company and not claimable if it is lost after being delivered and signed (subject to the information on the express service).

*"2 hours after receiving the goods” refers the time period from the parcel's receving time recorded in the system.

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If you come across any problems with your thMart experience, please email us at thmart@urbanatomy.com with your name, mobile number and issue.

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